Contact information

Order Status

Please visit https://www.17track.net/en to track it online.

Other Questions

Our office hours are 9 am–5 pm EST. We respond to most emails within a business day, but if you don't get a response from us, please check your spam bin.

Be patient, my friend — we are doing our best to get back to you as fast as possible. Please do not send multiple emails, as this could delay our response time.

You can reach us at:

Purofurnix, operated by Jilin Huoyu Culture Technology Co., Ltd.
Room 303, No. 47 Chongzhi Alley, Chaoyang District, Changchun City
Phone: +86 186 4312 7788
Email: support@purofurnix.com