Purofurnix — About Us

Purofurnix is an international B2C online store operated by Jilin Huoyu Culture Technology Co., Ltd., a company established in 2026 and based in Changchun City, Jilin Province, China. All Purofurnix branding, storefront operations, order fulfillment, and customer service are carried out under this registered legal entity, which is the contracting party for every purchase made on this site. The company's registered address and actual operating/warehouse address are the same: Room 303, No. 47 Chongzhi Alley, Chaoyang District, Changchun City. This is also the address to which returns should be sent — it is a staffed, package-receiving warehouse, not a virtual mailbox.

What we actually sell

We are a skincare and color cosmetics shop. Our current catalog centers on complexion and lip products — concealers, lip liners, and massage gels — with adjacent skincare and makeup accessories added as our sourcing allows. We are not a general merchandise marketplace and we do not dropship random goods; every SKU we list is one we have chosen, inspected, and stocked ourselves. If a product is on our site, it is in our warehouse or on its way there under our own purchase order.

Our team and background

Our team is small and hands-on: a sourcing and quality-control group that works directly with cosmetics manufacturers, a fulfillment crew that picks, checks, and packs every order in our Changchun warehouse, and a customer support desk that handles inquiries in English for our U.S. customers. We came to this business from the manufacturing and supply side of the cosmetics industry, which is why we buy directly from factories rather than through agents or trading companies. That background is also why we keep our own inventory instead of relying on third-party fulfillment — we want to see and touch what we ship.

Our Mission

Online shopping has become a maze of middlemen, marked-up listings, and return policies written to discourage returns. We started Purofurnix to do the opposite: buy straight from the factory, stock the goods ourselves, inspect them before they leave, and sell them at a price that reflects what they actually cost to make and ship — nothing more. We would rather earn a repeat customer than a single high-margin sale.

What we promise our customers

• Direct-from-manufacturer pricing. We purchase from manufacturers directly and hold our own inventory. No agents, no trading-company markups, no unnecessary costs folded into the price you see.

• Quality checked before it ships. Every item is manually inspected before packing. What you see is what you get.

• Privacy by default. We collect only what is needed to process and deliver your order, and we restrict internal access to your personal information on a strict need-to-know basis.

Payment security and privacy

Transactions on Purofurnix are protected by SSL encryption, which secures your card information while it is transmitted directly to a secure electronic vault for payment processing. We use PayPal as our payment gateway. We do not sell, rent, or otherwise share customer data with third parties; information collected is used solely to process and deliver orders.

Returns

Returns should be shipped to our receiving warehouse at Room 303, No. 47 Chongzhi Alley, Chaoyang District, Changchun City. Please contact our customer service before sending a return so we can issue the correct return instructions and reference number.